Frequently Asked Questions
How fresh are your products?
All items are packed in small batches to order and sealed to preserve freshness. We recommend storing in a cool, dry place and resealing the pack after opening.
What delivery options do you offer?
We deliver within Colombo and island-wide across Sri Lanka. Orders over Rs 10,000 qualify for free island-wide shipping. See our Shipping & Delivery page for details.
What payment methods can I use?
We accept Cash on Delivery and Direct Bank Transfer. Card payments (PayHere / WebXPay) are being added soon.
How should I store my order?
Keep all products in a cool, dry place away from direct sunlight. Once opened, reseal the pack tightly or transfer to an airtight container for lasting freshness.
Can I return or exchange a product?
Yes — see our Refund & Return Policy for full details on returns, exchanges and damaged/incorrect orders.
Do you offer bulk or gifting orders?
Absolutely. Check our Gifting collection, or contact us directly for bulk/corporate order pricing.
